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Technical Support

This page is a resource put together to support users of the Asyra. It is rare for users to experience any technical problems with the Asyra AT3 or Pro. Before spending time on your support issue, please make sure you have updated to the latest version of the software using web update. This happens automatically with the Asyra Pro.

If you do experience any difficulties, we hope that it will be covered in this page. Extended warranties and insurance are available on all the systems that we supply. For any further information or support, please contact us via email on support@nutrivital.co.uk and we will answer as soon as possible, always within 24 hours.

Additionally, you will find relevant research abstracts here, indicating the effectiveness of the technology used in the Asyra.

Windows Vista and XP Installation Instructions

"Lost Comport" message keeps coming up.

My CD is corrupt or lost - can I download the Asyra Pro software from the internet?

I would like to run my Asyra from 2 different laptops. Can I syncronise the databases?

Why does my web update only partially complete?

Windows 7 Installation Instructions

How Can I Insure My Asyra?

I would like to back up my client files ont a USB memory stick or CD

I cannot switch off my Asyra

I see a red message onscreen: 'Attempting to connect to a COM Port'

Asyra User's Manual

Asyra Pro - Video Playing Issues

Vista Database Saving Issue - A32 Error

Hibernation and Standby

Moving to another PC

McAfee AntiVirus

Asyra Pro Software Update

Asyra Research Abstracts